General Questions
What is tufting?
Tufting is a technique used to create rugs by pushing yarn through fabric with a tufting gun. It’s fun, creative, and easier than you think! Read through our blog if you're not already inspired to give it a try.
Do I need experience to join a workshop?
No experience needed! Our workshops are beginner-friendly, and we’ll guide you through the entire process.
What should I wear to a workshop?
Tufting can get warm, so it's a good idea to wear layers. If you have long hair, don't forget to bring an elastic to keep your hair out of the way!
Choosing a Design
How do I choose a good design?
Start simple! Bold shapes and clear outlines work best. Avoid tiny details, thin lines, or complex shading. Read through our advice here.
What colors should I use?
Make sure there’s enough contrast—similar colors can blend together. Test your combinations with yarn samples before tufting.
Can I bring my own design?
Yes! Just ensure it’s tufting-friendly. Our team can help simplify or adjust it if needed.
Can I mix different textures?
Definitely! Different yarns create texture, but keep in mind there's only time for this in the 5 hour workshop or when you rent a frame.
Workshop Questions
How long does a workshop take?
Our tufting workshops last between 3 to 5 hours, depending on the size of your rug and your pace.
Can I take my rug home the same day?
Yes! You'll receive a bottle of glue to finish your rug at home. The tufting glue needs 10-12 hours to fully cure. We can also finish the rugs for you which you can either pick up a few days later or have it shipped to you for an additional fee.
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What’s included in the workshop?
We provide everything: a tufting gun, frame, fabric, yarn, glue, and finishing tools—plus guidance from our team.
Practical Questions
Can I bring my own yarn?
We recommend using the yarn we provide to ensure the best results, but you can bring your own if it’s tufting-friendly.
Do you offer private group bookings?
Yes! If you’d like to book a workshop for a group or event, contact us for more details.
Do you sell tufting supplies?
Yes, we sell yarn, fabric, tufting guns, and other materials in both our online and physical shop located at Czaar Peterstraat 104A, Amsterdam Centrum/Oost. Become a loyalty member to save on every purchase!
Renting a Frame
Can I rent a frame if I haven't taken a workshop?
No, for safety reasons, we require you to complete a workshop first before renting a frame, unless you already have experience with tufting.
How long can I use a rented frame?
Small frames (A2) are booked for a minimum of 3 hours. Large frames have no time limit—you can return to finish your rug.
Do I need to bring my own materials?
For A2 frames, materials are included. For larger frames, fabric, glue and yarn are not included but can be purchased in our shop.
Shipping Information
Can I have my rug shipped?
Yes! If you can’t pick it up in person, we offer shipping through PostNL. Shipping costs apply.
How long will delivery take?
Delivery times vary by location, domestic shipping typically takes 1-2 days. For international delivery times, check PostNL's brochure here.
Are there extra fees for international shipping?
Customs duties, taxes, and fees may apply depending on the destination. These are the recipient's responsibility.
How can I track my shipment?
You’ll receive a tracking number to follow your shipment’s progress through PostNL’s Track & Trace system.
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